Returns · RMA Queue
Returns
Review, approve, and route every RMA — warranty claims to refunds.
Import from ReturnLogic
One-time migration. Preview to confirm the mapping, then Run to import all historical RMAs (safe to re-run).
Test Emails
Send any customer email — real template, sample data, subject tagged [TEST] — to an address you choose. Verifies delivery and shows the exact layout. No orders or money touched.
RMA Queue
Needs a Label
Approved RMAs ready to generate a FedEx return label.
Returns · Settings
Settings
Return windows, allowed resolutions, fees, and the items you don't take back.
Returns · Analytics
Analytics
Volume, reasons, resolutions, and the financial impact of returns.
Returns · Audit Log
Audit Log
Everything that's happened across all returns — newest first.